Privacy Policy

TechXellent is the trading name of شركة حلول العمليات المتخصصة لتقنية المعلومات (Specialized Operations Solutions for Information Technology Company), a limited liability company registered in the Kingdom of Saudi Arabia.

Commercial Registration No.: 4030508023 Registered address: 3092 Al-Jaroud bin Al-Maali, District 8226, Jeddah 23733, Kingdom of Saudi Arabia

For questions about this policy, contact us at info@techxellent.net.

We collect only what is necessary to respond to your inquiry and deliver our services:

— Contact information: name, email address, phone number, company name — Inquiry content: the details you provide in our contact form — Technical data: IP address, browser type, and pages visited (via analytics) — Language preference: stored locally on your device

We do not collect sensitive personal data, payment card numbers, or government-issued identification numbers through this website.

We use the information you provide to:

— Respond to your inquiry and assess whether we can help — Schedule and conduct consultations — Send follow-up communications related to your engagement — Improve our website based on aggregate, anonymised analytics

We do not sell your data to third parties. We do not use your contact information for unsolicited marketing unless you have explicitly requested it.

Your data is stored on servers located in Saudi Arabia and/or the European Union depending on the services used. All data is encrypted in transit (TLS) and at rest.

We retain inquiry data for up to 24 months from the date of your last contact. If you become a client, we retain engagement-related data for the duration of the contract plus 5 years as required by Saudi commercial law.

You may request deletion at any time by emailing info@techxellent.net.

Under the Saudi Personal Data Protection Law (PDPL) — Royal Decree No. M/19 and its implementing regulations — you have the right to:

— Access the personal data we hold about you — Correct inaccurate or incomplete data — Request deletion of your data (subject to legal retention requirements) — Withdraw consent for processing where consent is the legal basis — Receive a copy of your data in a portable format

To exercise any of these rights, contact us at info@techxellent.net. We will respond within 30 days.

We use a limited number of third-party services to operate this website:

— Vercel Analytics: anonymised page-view analytics (no personal identifiers) — Email delivery: for responding to your contact form submissions

Each provider is bound by its own privacy policy and data processing agreements. We do not share identifiable personal data with advertisers, data brokers, or social media platforms.

We use cookies to remember your language preference and to collect anonymised analytics. You can manage your cookie preferences at any time via our Cookie Settings page.

Essential cookies cannot be disabled as they are required for the website to function correctly. See our Cookie Policy for full details.

This Privacy Policy is governed by the laws of the Kingdom of Saudi Arabia, including the Personal Data Protection Law (PDPL) and its implementing regulations issued by the Saudi Data and Artificial Intelligence Authority (SDAIA).

Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Jeddah, Saudi Arabia.

We may update this policy periodically to reflect changes in our services or legal requirements. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review it periodically.

Continued use of our website after any change constitutes your acceptance of the updated policy.